Terms and Conditions
Enweclear Waste Ltd operates as a waste broker and waste carrier and holds a license number CBDU476895.
Our registered office is located at 1 Beblets Close, Orpington, BR6 6LD, with company registration number 14724359.
These Terms and Conditions detail the agreement between you, the customer, and us, Enweclear Waste Ltd, in relation to waste broker and waste carrier services, and supersede all other terms and conditions.
Quotations:
Our waste clearance quotations are provided after a site inspection. If it’s not feasible for us to inspect the site beforehand, we will provide the quotation once you accept it over the phone, online, or through email. We reserve the right to revise our quotation and charge additional fees if the clearance differs from the information provided by you. You must notify us beforehand of any access issues or the need to remove large or heavy items or work at height. You must also provide clear and safe access to the premises.
If we can’t park on-site for free, we’ll pass any parking charges on to you. If we can’t carry out the work due to insufficient information, we’ll charge you a Wasted Journey fee.
Confirmation of Service:
Our highly skilled and reliable team will undertake the clearance as scheduled, except in unforeseen circumstances. We’ll notify you as soon as possible if we’re unable to carry out the work and arrange for a revised date and estimated arrival time. Please note that the estimated time is not a guaranteed time.
By hiring our services, you confirm that you have the authority to let us collect and dispose of all waste items, and you agree to ensure that we don’t incur any costs or expenses from any third party because of you needing authorization. Enweclear Waste Ltd isn’t responsible for removing any hazardous materials or substances found on site. In such cases, we won’t continue with the clearance and will leave the site. If we determine that a specialist is required to remove such items already loaded onto our vehicles, all costs will be charged to you.
For our team’s safety, you must store broken glass or blades in appropriate containers before our arrival, not in bags.
Payment:
All payments must be made before or on the day of clearance unless otherwise agreed in writing. Missed payments may result in the clearance being returned to you. All prices are subject to VAT.
Cancellation Policy/Wasted Journey:
You may cancel the agreement in writing within 7 days of the clearance date, provided that the clearance hasn’t started yet. If we can’t complete the clearance once we’re on-site because of your omission, we’ll charge you £60 (£50 + VAT) for a wasted journey, including all labour costs. If we can’t remove any large items due to width restrictions, we may agree to dismantle them. Enweclear Waste Ltd won’t be responsible for reassembling them if we’re still unable to remove the items from the premises. You may be charged additional fees for any extra labour time.
Liability and Claims:
This clause does not exclude or limit in any way our liability for
(i) death or personal injury caused by our negligence;
(ii) fraud or fraudulent misrepresentation; or
(iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982.
Subject to the immediate paragraph above, we shall not be liable to you, whether in contract, tort, breach of statutory duty, or otherwise, for any loss of profit or any indirect or consequential loss arising under or in connection with the contract. Our total liability to you in respect of all other losses arising under or in connection with the contract, whether in contract, tort, breach of statutory duty, or otherwise, shall not exceed the price of our services under the contract in question.
We cannot guarantee that the property will not be damaged during clearance. The property should be inspected on completion of the clearance. Any damage must be notified in writing within 7 days of completion of the work. We will not accept liability after this period.
Force Majeure:
We will not be responsible for any failure to carry out a clearance due to events outside of our reasonable control, including, but not limited to, any accidents, unable to use public transport or networks, any acts or threats of terrorist attack, war, explosion, storms, floods or any other natural disaster.
During a force majeure event, we will extend our agreement under these terms or find a reasonable resolution to fulfil our obligation.
Termination:
We reserve the right to terminate the agreement between us at any time. Termination will not affect either party’s outstanding rights or duties, including our right to recover from you any money you owe us under these Terms.
Transfer of Obligation:
Notices:
All notices which are required to be given by Enweclear Waste Ltd or the Customer shall be in writing and sent to the other party by email, fax, or post at the addresses set out in these Terms, or to such other email address, fax number, or postal address as may be notified by one party to the other in writing from time to time.]
Data Protection:
The personal information you provide us with will enable us to process your booking and send you a confirmation accordingly. As mandated by the Data Protection Acts of 1984 and 1998, we follow stringent security protocols in storing and disclosing the information you provide us with.
OUR PRIVACY POLICY
Customer Information Use
To arrange your booking, we need your contact information such as address, phone number, and email address. We use this information to process your booking and send you a booking confirmation. If necessary, we may contact you using your phone number to discuss your reservation. We may occasionally inform you about our service offers using this information.
We may also ask for your feedback on our services via email, which we may post on our website. However, if you do not want your comment and name to be published, you should let us know when responding to the feedback.
Site Tracking
Security of Your Personal Information
Disclosure to Third Parties
Consent
Other
OUR COOKIE USAGE POLICY
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We use Google Analytics to collect information and monitor the behavior of our visitors, including the pages that you visit and the duration of your stay on our site. Through Google Analytics Remarketing feature, we can advertise online and display our ads across the internet based on past visits. If you wish to opt-out of these ads, please customize the Ads Settings in your Google Account.
We may occasionally use cookies to perform additional tasks, such as site performance, web analytics, geo-targeting, registration, and advertising.
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By using our site, you consent to our cookie usage policy. If you do not agree with our policy, please delete the cookies after visiting the site or use your browser’s anonymous settings and discontinue using our website.
